Tech Support

Do you have any technical questions or concerns?
Do you want to ask some general questions about WAD system?
Do you need consultation about how to install the WAD system?

Please contact us at:
Telephone: 1-562-777-1847
Telephone: 1-800-610-0200
Email: sales@cinet.com


Introduction to WAD System
How does WAD work

Wireless Audio Distributor WAD of CiNet.com converts the analog audio outputs of multiple TVs to wireless digital signals for the Wi-Fi devices, such as the iPhones, iPads, Android smartphones, and Android tablets.

1. Analog Digital Converter ADC
The ADC converts the analog stereo audio outputs of multiple TVs to digital stereo audio signals. The ADC-20 is for the 20 analog stereo audio outputs, and the ADC-10 is for the 10 analog stereo audio outputs. For the WAD-104 system, the ADC of 4 analog stereo audio outputs is built-in to the server unit thus requiring no separate ADC device. The analog to digital conversion is done on realtime basis and both the ADC-20 and 10 units are rack mountable with 1U heights.

2. WAD-120, 110, 104 Servers
The WAD server processes the incoming digial signals from the ADC to the multicast streaming of the UDP/IP data packets. The WAD-120 server processes up to 20 TV set audios, the WAD-110, for 10 TV set audios, and the WAD-104, for the 4 TV set audios.

3. Wireless Access Point/Router
The wireless access point/router converts the multicast streaming from the WAD server to the wireless digital signal airborn for the iPhones, iPads, Android smartphones, and Android tablets. The access point is sufficient for the WAD-110 and 120 servers as they have their own built-in DHCP servers inside. For the WAD-104 server which does not have its own DHCP server inside, a router or an access point with a DHCP server inside is needed.

The possible number of user logins per access point/router will depend on the quality of the access point/router. For example, the D-Link DAP 2310 Access Point can support up to 60 logins. It does not have a DHCP server inside and thus works only with the WAD-120 and WAD-110 servers. The Ruckus Zoneflex 7372 Access Point can support more than 500 log-ins. It has a DHCP server inside and thus works with WAD-104 as well as the WAD-110 and WAD-120 servers. Note that using a network switch, any WAD server can easily connect to multiple access points/routers, thus can support as many logins as needed.

For more details of the WAD system, please refer below to the WAD Flow Chart and the video presentation:

WAD Flow Chart

WAD presentation in YouTube


How to control WAD System

Each WAD Server comes with a wireless touch screen console tablet to monitor and control the server functions. We have chosen the console tablet over the standard monitor, keyboard, and mouse as it offers convenience and mobility to the WAD server owner or manager.

The console tablet is a CPT touch screen tablet with Android OS (4.0 or higher), 1024 x 768 resolution, dual core 1.6 Ghz CPU, and 802.1 b/g/n Wifi. It communicates with the WAD server via WiFi connection using 802.1 N protocol.

The following is a Youtube video tutorial on how to use the console tablet of the WAD system.

How to manage WAD using Console Tablet

For the console tablet User Manual, please go to:

User Manual for Console Tablet


User Manual of WAD System

For the WAD System User Manual with installation and operational instructions, please go to:

User Manual of WAD-104

User Manual of WAD-110, 120


Download

WAD Upgrade
2015.5.4

This upgrade is for the WAD-110 and WAD-120 servers that were manufacturered before September 2015. Please download the 20150504 Upgrade package and follow the instruction contained within. You will need to connect the WAD server to a PC monitor using a HDMI connector on the server, and a keboard using a USB connector on the server.

Download

Console Upgrade

Version 3.0

Apple

For the download of the Apple application, please go to the App store and search "WAD Console" or follow the link below:

Apple Download

Android

The first link is a direct download of the APK file, the second link will take you to the Google Play store where you can download it to your device.

APK Download

Google Play Store Download

Hardware Requirement

The Console Tablet must have the following minimum requirements:

  • Android 2.2+ or iOS 5+
  • 802.11n Wi-Fi
  • 1024 x 768 resolution screen

  • Supplies

    CiNet.com offers a one stop solution to all your needs when running a venue with the WAD system.
    TV Banners, Table Tents, Earphones, etc., we can deliver to you fast and at great prices!

    TV Banners

    We have just the right TV Banners for you.
    Available in all sizes, you can custom fit to the TV monitors.

    The TV Banners hanging below each TV remind the customers that they can listen to TVs as well as watch them in your venue.


    They also inform the customers, here are some examples:

  • How to find the Apps from the Apple App store or Google Play store
  • How to connect to the WAD server
  • How to listen to each TV channel currently playing in your venue.
  • You can also MAKE YOUR OWN table tents:Download Template


    Table Tents

            

    We have just the right table tents for you.
    Available in three sizes, you can choose from 4" x 6", 4.25" x 6", and 5" x 7".

    The Table tents sitting on each table remind the customers that they can listen to TVs as well as watch them in your venue.
    They also inform the customers, here are some examples:

  • How to find the Apps from the Apple App store or Google Play store
  • How to connect to the WAD server
  • How to listen to each TV channel currently playing in your venue.
  • You can also MAKE YOUR OWN table tents:Download PSD Template  Download PDF Template

     


    Brochure

            

    We have professionally designed brochures for you.

    The brochure provides a quick introduction to the WAD system.
    You can also MAKE YOUR OWN customized version of brochure:Download Template


    Earphones

    Are you looking for earphones? As the customers depend on their smartphones to listen to the TVs, they will also look to you for the earphones. Provide the earphones to your customers, and at the same time create a consistent source of income

    CiNet.com offers the earphones at great prices and fast delivery.
    From the generic white to MAKE YOUR OWN design, contact CiNet.com for the earphones.


    Table Top Speakers

    Are you looking for table-top speakers? The customers can share the sound and the excitement of the games around the table. We have the fun speaker-balls for the couples and the mini-boomboxes for the tables. The speakers will provide the customers with fun and convenience, and at the same time give you the added income source.

    CiNet.com offers the speakers at great prices and fast delivery.
    Choose your colors, Red, Blue, Green, Black, Pink and Yellow and contact CiNet.com.


     

     

     

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